KrogerFeedback – Official Kroger Feedback at Survey

Kroger is an American retailing company founded by Bernard Kroger in 1883 in Cincinnati, Ohio. By revenue, Kroger is the United State’s largest supermarket chain. Moreover, it also holds the position of the second-largest general retailer and the 17th largest company in the United States of America.

Lately, in an effort to know about the complaints, grievances, needs, and the requirements of the customers, Kroger launched an online customer survey and customer satisfaction platform at, wherein the frequent shoppers of Kroger leave the priceless feedback of their shopping experience and in return, they get free 50 fuel points or gift cards of worth $100 or $5000 and 50 fuel pt bonus. Customers do not need to do anything extra apart from filling in the survey.

  Take Survey Now    Enter Feedback

KrogerFeedBack Survey
KrogerFeedback survey

The participation in the Kroger Feedback survey will automatically register the customers in the lucky draw to win fuel points, gift cards, food cards, etc.

What is KrogerFeedback?

Kroger Feedback is the online customer satisfaction survey launched by Kroger in an attempt to further amend and improve its services.

By participating in the Kroger Feedback survey, you automatically enter into the monthly contest hosted by Kroger through which you stand a chance to win the grand prize of $5000. Some lucky winners get the Kroger $100 Gift Card or Fuel Points. Moreover, you can honestly tell Kroger what you liked and what you disliked about your shopping experience at the store.

 Kroger Feedback Online Customer Survey Requirements (

Before you go ahead and participate in the Kroger Feedback online customer survey, you require meeting the following eligibility criteria:

  • Since the survey is online, you do require a smartphone, Laptop, or a PC with an active internet connection to participate in the survey.
  • Please note that you can participate in the survey only if you know English or Spanish since the questions are available only in English or Spanish.
  • Minimum age of 18 years is the mandatory requirement for participating in the Kroger Feedback survey.
  • Please remember to participate in the survey in less than 7 days after your last purchase at Kroger stores.
  • You require taking out 15-20 minutes from your schedule to complete the survey.
  • Citizens of all the states of the United States of America are eligible to participate in the survey except people living in Florida and New York.

Now, since you are aware of the Kroger eligibility criteria and requirements, continue reading ahead to know how to take part in the survey or krogerfeedback fuel points survey.

How to take part in the KrogerFeedback Survey (STEPS)

If you are facing any kind of issues while giving the survey, we are here with a series of steps, which will help you to complete your survey at

  • As a first, please navigate to on a browser on your smartphone, tablet, laptop, or PC.

Kroger feedback survey

  • Enter the date and the time you visited the store. You also require entering the “Entry ID” which is present on your purchase receipt. So, keep your purchase receipt handy.

Enter the date and the time you visited the store-kROGERfEEDBACK

  • Next, click on ‘Start’ and start answering the questions displayed on the website. Please note that you require answering all the questions coming up.


  • After you have answered all the questions, the final step is to fill in your contact details and loyalty card details (if you have any) in order to participate in the sweepstakes.


  • Tap on ‘Submit’ and you will receive 50 Kroger Fuel Points.

Questions asked in Kroger Feedback Customer Satisfaction Online Survey

  • The first question asks you the department from where you made your last purchase on Kroger.
  • Next, you require rating the overall experience of your visit from 1 to 5 where 5 is the highest and 1 is the lowest score.
  • After this, you require a rating a few other aspects like the price in Kroger as compared to other stores, customer service provided by employees, etc.
  • You also have to rate how you feel about the cleanliness of the store, the movement inside the store, quality of the product purchases, and how was the response of the billing team.
  • Take your time and consider all scenarios to rate your satisfaction relating to product price, staff behavior, etc.
  • .After filling the survey, you automatically enter the sweepstakes and earn 50 Kroger Fuel Points as well from the company.

What are Kroger Fuel Points  (

Kroger Store offers two types of fuel points, which are Kroger 50 fuel points(krogerfeedback gas points) and Kroger bonus fuel. Please note that giving away free fuel points is not the real aim of the company. The basic reason behind the survey and shelling out fuel points is to know the exact requirements of the customer and maintain its position in the market.

50 fuel points survey kroger feedback

Please note that the service management group manages this survey, and it includes all Kroger store like City Market Food and Pharmacy, Ralph’s and Food 4 Less.

Kroger Fake Survey – Be Aware of Fake Kroger Feedback Survey

If somebody contacts you via social media or any other means and gives you various offers to take part in the survey, it is, indeed, a scam. Please keep the following points in mind in order to stay safe from Fake Kroger Feedback Surveys.

  • Kroger never places surveys on Facebook feeds; you can take part in it via its official website ( only.
  • Kroger will not put popup page on your device.
  • It will never give assurance a coupon for a large number of groceries, such as $70 or $100 in free food.

What are the Kroger Working Hours?

Kroger working hours are from Sunday to Saturday06:00 AM till midnight.

Following are the timings for Kroger Pharmacy Stores:

  • Monday to Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: 11 AM to 6 PM

Kroger Customer Service ( )

If you have any concern you can always call the Kroger Customer Service team which are dedicated, experienced, and professional enough to help you in your requirements. You can either reach the customer service team via online chat or by calling the Kroger’s customer support phone number.

Kroger Customer Service Toll-free number1-800-576-43770

You can ring the Kroger Customer Service toll-free number in accordance with the following timings:

  • Monday – Friday: 8 AM to Midnight EST
  • Saturday & Sunday: 8 AM to 9:30 PM EST

We hope you are now clear regarding KrogerFeedback Customer Survey. If you still have any questions, you can either reach out the Kroger Customer Service team or send us your queries via the comments section provided below.

12 thoughts on “KrogerFeedback – Official Kroger Feedback at Survey

  1. Your website .leaves something to be desired. I used to be able to get to it very easily but now I can’t get to it at all. Alll I want to do is enter for my fuel points. But I’ve tried all sites and all I get is to do a
    survey that I’m not interested in. So thanks for nothing. I don’t really like Krogers anymore anyway.

  2. I have shopped at your store located at 12120 North Division in Spokane WA for the last 20 years. I spend around 6K per year at the store and that is pretty much the only store I shop at. The reason being was the location and the customer service was outstanding. I paid more than Walmart which is near my house for that service and I really appreciated the short time it took to check out. However, with the installation of all the self-checkout machines as of late the lines for the assisted checkout lines are now lengthy and unacceptable to me. I have zero interest in self-checkout and have been forced to use them on multiple occasions because I didn’t want to wait in line. Last night was the last time I will go into that store and will now take my business to Walmart. My rewards number is 509-466-0907 so if you care you can confirm that I’m a very loyal customer. I’m a single person with one child so price don’t really matter to me it was all about convenience and that store no longer provides a good experience.

    Thank you.

  3. Yes I went to the store and Burbank at 2600 West Victory Boulevard I’m an AIDS patient and a cancer patient and when I asked the cashier to bag my $370 worth of groceries she told me I could do it myself or wait until she was done with my order when I asked her to call the manager she didn’t when I asked her third time she did and then she started laughing at me and went finally somebody came over they laughed at me and said why do you get so upset I said I’m an AIDS and cancer patient and he continued to laugh at me I think this is disgusting

  4. Kroger takes kickbacks on RX and discriminates against poor and old people with digital coupons. We live on social security or are low income. I don’t have a smart phone or internet. I had to go to the Library and use a computer to make this comment.

  5. I agree. Your website leaves a LOT to be desired. Finding the right place for the 50 fuel points is practically impossible. Makes me consider shopping elsewhere because the offer of fuel points is misleading since it is so difficult to actually do.

  6. I have only recently been a customer 0f Kroger. I moved to Conway, Arkansas from a small town in northeast Oklahoma which only has a Walmart and a Harps.
    The personnel that I consulted concerning products I wished to purchase were VERY helpful and also VERY pleasant. Shopping there was a pleasure. The
    money saved because of your prices was pretty nice too.


  7. Why can’t I get to the fuil point survey the stupid site keeps taking you some place else the pick and save site was simple CHANGE IT BACK

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